Privacy policy essentials
How we protect and handle your personal information
What data we collect and why
We collect only the data needed to provide our motivation and self-awareness support, including information you provide when you fill forms, contact us, or use coaching services.
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→Contact details for communication
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→Booking details and preferences
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→Session notes for continuity
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→Feedback to improve our services
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→Technical information from cookies
This information helps us personalize your experience, provide seamless support, and maintain security and legal compliance for all users.
How your data is used
Your personal data is used to facilitate scheduled sessions, respond to your inquiries, and tailor coaching. Data allows us to maintain quality support and process administrative needs securely.
We never sell your information. Data may be shared only to comply with Canadian laws or protect safety, always applying confidentiality standards and safeguards.
Your rights and choices
You can request correction or deletion of your data, withdraw consent, or ask about how your information is used at any time. See ‘Contact’ for requests and questions.
Access right
Access your data we hold on record.
Correction right
Request updates to incorrect or outdated data.
Erasure right
Delete your information from our records.
Portability right
Receive your data in a portable format.
Data sharing and partners
We work with trusted providers only when necessary, and all partners must follow privacy rules and security standards that align with Canadian law.
Data may be shared for scheduling, secure storage, or due to legal obligations. We require strict confidentiality from each third party involved.
Keeping your data safe
We implement administrative and technical safeguards to help protect personal information from unauthorized access, disclosure, or misuse, including encryption and limited staff access.
While we take reasonable precautions, no internet system can be completely secure. We recommend users take steps to safeguard their accounts and personal devices.
Contact for privacy questions
Address: 1212 9th Avenue SE, Suite 200, Calgary, AB T2G 0T1 Canada
Phone: +1 (458) 318-7828
Email: content@solivarethio.com